Social Services

Topics you will find on this page:

Inpatient Services

Social workers assess and follow members who are hospitalized at Kaiser Permanente San Diego Medical Center (Zion), based on referrals and high-risk screening. They assist and counsel members regarding many issues including those related to severe illness, death and dying, drug and alcohol-related issues, adoption, social needs, financial needs and resources, and ethical dilemmas. These services are available as a benefit to every individual in the hospital. A message can be left for a social worker at: (619) 641-4456.

Social Services Support in Clinic Settings

In addition to their hospital, research or community responsibilities, Continuing Care Services social workers also provide counseling, support and social work assistance to members being seen in a number of outpatient clinics. These include:

Cleft Palate Clinic
Fetal Demise Follow-up Clinic
Genetics Clinic
HIV Clinic
Infertility Clinic
Juvenile Rheumatoid Arthritis Clinic
Neurology
Neonatal Intensive Care Unit (NICU) F/U Clinic
OB/Gynecology
Oncology
Pediatric Oncology
Stroke/Neurological Rehab Program

Members may be referred to one of these clinics through various sources.

Critical Incident Response Team

Continuing Care social workers also provide assistance to Kaiser Permanente members and staff through the Critical Incident Response Team. This team is available for counseling staff during and after crisis situations such as the Cedar Fires.

Family Violence Program

A Continuing Care Services social worker acts as the liason for the Family Violence Program for Kaiser Permanente physicians, employees and the community. Mandated reports are collected from Kaiser Permanente staff concerning Adult/Elder Abuse, Domestic Violence and Child Abuse, and annual statistics are compiled related to these reports. This liaison acts as a resource by answering questions regarding reporting laws and giving educational presentations about these laws and the reports. Abuse Resources.